Empowering Small Restaurants with AI

THIS WEEK: Join the AI ROI Conference on September 25 - Free Virtual Conference on Generating Real ROI with AI featuring Scott Galloway

On September 25, get the expert formula for turning AI spend into ROI at your oganization at Section's virtual AI ROI conference.

No gatekeeping, no pitching, no BS. Hear from top AI leaders like Scott Galloway, Brice Challamel, and May Habib and leave with a clear path to AI ROI for your company.

🍽️ What’s Cooking?

Exploring the Dark Histories of American Chain Restaurants

This article delves into the controversial pasts of major U.S. chains like Jack in the Box, Denny’s, and McDonald’s. For instance, in 1993, Jack in the Box faced a deadly E. coli outbreak linked to undercooked beef, resulting in four child fatalities and a significant drop in sales. Similarly, Denny’s has been repeatedly accused of racial discrimination, including incidents in 1993 and as recently as 2023. McDonald’s also faced scrutiny following a 1992 lawsuit over dangerously hot coffee, revealing a pattern of customer complaints. ​Read more.

🃏 Running a Smoother Kitchen

Implement a “Silent Service” Hour

Designate one hour each day as a “silent service” period, where kitchen and waitstaff communicate solely through written notes or digital messages. This practice encourages clear, concise communication and minimizes misunderstandings, leading to smoother operations and improved team coordination.

🚀 Scaling Up

Dior Ventures into Dining with Beverly Hills Restaurant

Luxury fashion brand Dior is set to open its first U.S. restaurant, Monsieur Dior, in Beverly Hills this fall. The establishment will be helmed by three-Michelin-starred chef Dominique Crenn, marking a significant expansion of Dior’s lifestyle offerings beyond fashion. Read more.

🦾 Fresh Ideas

Empowering Small Restaurants with AI

Adam Guild, a high school dropout, founded Owner.com, a restaurant tech company that recently secured investments from notable figures like Naval Ravikant and Jason Lemkin. The platform provides small restaurants with AI-powered tools for marketing, operations, and customer engagement, leveling the playing field with larger chains. ​Read more

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